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The Lazy Tong

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"It would be true to say that The Friary Group are one of our most important suppliers and have always offered high quality parts at highly competitive prices."

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About

workshopFriary Metal Products Limited is a family run and owned press work company that has been trading in Birmingham since 1932. During this time we have built up a reputation for both high quality supply and service.

Four generations of the family have successfully run the business and we are still working hard to continue the family legacy into the future.

To our Clients we expect to produce High Quality products and components, meeting the essential quality criteria that modern manufacturing requires. This is our commitment to them.

Our BS EN ISO 9001/2008 quality accredited system ensures we achieve these goals.

We have achieved 95% plus on time deliveries and Zero customer returns to date in 2011.

It is our aim to offer the very best customer service possible to our clients, by understanding our clients’ needs and ensuring the constant flow of high quality information, we know we achieve this.

As business owners we believe that the way to conduct business is to be fair and honest with both our customers and our suppliers. We also believe it is important to have a reputation as a good employer. Our core staff includes many members of families who have worked for us through the generations. Generally, as with so many manufacturing companies in today’s climate we have a diverse and international staff base.

David Smith (Managing Director)

"As Managing Director of Friary Metal Products Limited I have over 40 years of experience of running our family business, and I genuinely believe we are one of the top small press work companies in the Birmingham Area. With a wealth of experience at our disposal, we have an excellent staff who are both well trained and enthusiastic about our company.

At Friary Metal Products we pride ourselves on our integrity, honestly and reliability when it comes to how we conduct our business. Coupled with our competitive prices and our very high standard of quality, we firmly believe that once we are given the opportunity to manufacture for a customer we will prove ourselves to be one of their most reliable suppliers and they will return to us time and again."

Bill Smith (Quality Assurance Director)

"As Quality Assurance Director of Friary Metal Products Limited I have instilled in our staff the utmost importance of producing Quality Products. With a dedicated team we ensure all the work we manufacture is of excellent quality.

I believe in working closely with our Customers and Suppliers to ensure our quality standards are maintained. As a trained tool maker I also have the advantage of being able to control the quality of the press tools which we manufacture in our tool room. This is the base from which we build our excellence.

If you were to give us the opportunity to work for you then you would see at first hand the excellence of both the quality and service which we offer."

Benjamin Smith (Sales Director)

"Customer Relationship Management is fundamental to the day to day running and continued growth of our organisation.

Ensuring customers are kept fully informed of all aspects of their account management is one the key factors of my position as Sales Director of Friary Metal Products. To deliver new projects to deadline, achieving full quality specification and approval, is an exciting and vital element to my working life. Once completed these projects never cease to give me a sense of pride and satisfaction.

As a small and dynamic organisation we also believe in building close ties with suppliers. The high quality of product that we produce can only be achieved if the quality of raw material and other services is of an equally high standard. I strive to give the very best service possible, to all my clients, time and again, regardless of the numerical value of the account.

For all enquiries please do not hesitate to contact us, and experience the full CRM experience that Friary Metal Products offer."